Privacy Policy

Effective Date: July 20th 2025

RadiusDocs.ai (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and sensitive information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including any data processed through our artificial intelligence solutions for legal and medical documentation.

We may collect the following types of information:

• Name, email address, company name, contact details
   
• Professional license information (if applicable)
   
• Billing and payment information
   

• Medical records, legal documents, and other case-related files uploaded by users (encrypted and secured)
   
• Identifiable health information (Protected Health Information or “PHI”) under HIPAA
   

• IP address
   
• Browser type and version
   
• Operating system
   
• Pages visited and time spent on the site
   
• Device identifiers and cookies
   

We use the information we collect to:

• Provide, operate, and improve our services
   
• Process and generate AI-assisted documents (e.g., demand letters, medical summaries)
   
• Ensure security, compliance, and regulatory obligations
   
• Respond to inquiries and provide customer support
   
• Communicate with you about updates, new features, and service notices
   
• Facilitate billing and account management
   

We understand the sensitivity of medical and legal data. We follow strict administrative, technical, and physical safeguards to ensure HIPAA compliance, including:

• Encryption of data in transit and at rest
   
• Access controls and audit logs
   
• Business Associate Agreements (BAAs) with partners and clients
   
• Regular security assessments and vulnerability scans
   

We do not sell or rent your personal information. We may share your data with:

• Authorized users from your organization
   
• Service providers under contractual confidentiality obligations (e.g., cloud hosting, AI processors)
   
• Legal authorities if required by law or to protect our rights and safety
   
• Other third parties with your consent
   

We retain your data only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. You may request deletion of your data at any time by contacting us.

Depending on your jurisdiction, you may have the right to:

• Access and review your data
   
• Request corrections or updates
   
• Request deletion of your data
   
• Withdraw consent to processing
   
• File a complaint with a regulatory authority
   

To exercise your rights, contact us at privacy@radiusdocs.ai.

We use cookies to:

• Enhance site navigation
   
• Analyze site traffic
   
• Personalize user experience
   

You may disable cookies via your browser settings, though this may affect website functionality.

Our services are not intended for children under the age of 18. We do not knowingly collect or process information from minors.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We may update this policy from time to time. All changes will be posted on this page with an updated revision date. Continued use of the website constitutes your agreement to the revised terms.

For questions or concerns about this Privacy Policy or our data practices, please contact:

RadiusDocs.ai
Email: support@radiusdocs.ai